Went in to the store to place an order for my wedding back in January. Had a lovely conversation with Colleen, who professionally guided me through bouquets etc. Both stars are attributed to Colleen for her exceptional service. Had seen a friend's bouquet in wedding photos and was wowed. Was told I would get a phone call to work out a quote. Did not hear anything, phoned a couple of times, left messages, still have not heard back. I don't know if they are too busy to call me, or too busy to do my little order, I have no idea cause it's been months and no one is talking to me. I can't wait any longer, I'm going somewhere else, who gave me same day quote. I have to be able to plan and count on vendors!
Danica was very helpful in arranging a flower delivery for me as I was calling from out of town. I saw a picture of the final arrangement and it was beautiful!! Service was great...job well done!! Thank you!!
If I could give a zero star, I would. My son ordered a mothers day arrangement with delivery. I was going out of town so I went in on the Friday and said, leave it till next week and I will pick it up. Doing them a HUGE favour as they now had 4 days after mothers day. She showed me a picture of the $70 arrangement he ordered. Lovely. Went in the Wednesday after to pick it up. They hadn't even STARTED it! When I said, at this point can you just refund him, she reached into the fridge and pulled out an arrangement that was NOTHING like the picture she showed me the Friday before mothers day. Had 4 gerber daisys, some cheap lillies and a couple of carnations with ONE rose. yup $70. NEVER again will i order or anyone I know order from here. I did THEM a favour. and still got ripped off.
When you are paying for the florist services preparing for your wedding day, you expect perfection. Unfortunately, my experience with Carls Flowers was far from that. The customer service was good but they did not deliver! I was very very disappointed with how my bridal bouquet looked. The flowers were very fresh , however the look of the bouquet was not even close to what I expected and what the reference picture presented ( I sent them a photo to work off) and my bouquet was very simple - moistly roses and hydrangea, no sophisticated design was required. But my bouquet looked like a bunch of flowers put together randomly without any creativity or much thought put into it. Luckily I didn't put all my eggs in one bucket and had purchased flowers from elsewhere and was able to rearrange the bouquet myself ! I was not very happy to be doing that in the morning of my wedding when I spent over $175 for the bouquet and probably another $400 on other flowers... And I shouldve just gotten my flowers from Costco because they lasted way longer than most of their roses. Do not recommend!
Beautiful flowers and people- ask for local blooms! Those are the best!
Carls Flower Company Penticton is a Canadian Florist based in Penticton, British Columbia. Carls Flower Company Penticton is located at 27 Front St, Penticton, BC V2A 1H2, Canada.
Please contact with Carls Flower Company Penticton using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Carls Flower Company Penticton opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
You Might Also Consider